Account Settings
Manage your profile, security, sessions, and privacy controls.
Profile & Personal Information
Update Your Profile
Update your personal details from Settings > Account Settings > Profile.
- •Full name
- •Email used for login and account notifications
- •Timezone for account activity timestamps
Email & Notifications
Choose which account updates you want to receive.
- •Go to Settings > Notifications
- •Choose which events trigger email alerts
- •Security alerts (new login, password changes, 2FA updates)
- •Billing notifications (payment issues and billing reminders)
- •Important account notices from Setu support
Passwords & Security
Change Your Password
Use a strong password and update it when needed.
- •Go to Settings > Security > Change Password
- •Enter your current password
- •Type your new password (minimum 8 characters)
- •Confirm the new password
- •Click Save
Password Requirements
Passwords must meet these requirements:
- •Minimum 8 characters
- •At least one uppercase letter
- •At least one number
- •Should not contain your username
- •Should be unique (not reused from old passwords)
Two-Factor Authentication (2FA)
What is 2FA?
Two-factor authentication adds a second sign-in check after your password.
- •Use an authenticator app on your phone
- •You enter a code during sign-in
- •Helps protect your account if your password is exposed
- •2FA is managed per user account
How to Enable 2FA
Turn on 2FA from your security settings:
- •Go to Settings > Security > Two-Factor Authentication
- •Click "Enable 2FA"
- •Scan the QR code with your authenticator app
- •Save the recovery codes in a safe place
- •Enter a code from your app to verify setup
- •Next login will require the authenticator code
Backup Codes
If you lose access to your authenticator app, recovery codes can help you sign in.
- •Shown once during 2FA setup
- •Save them in a secure location
- •Each code can only be used once
- •Contact support if you lose both access and backup codes
Login Activity & Security
View Login History
Review recent sign-in activity on your account.
- •Go to Settings > Security > Login Activity
- •View login attempts with time and device details
- •Review failed login attempts
- •Report suspicious activity to support
Manage Trusted Devices
Manage devices you have marked as trusted.
- •Go to Settings > Security > Trusted Devices
- •View trusted devices linked to your account
- •Remove devices you no longer use
- •Review this list regularly
Session Management
Control where your account is currently signed in.
- •Go to Settings > Security > Active Sessions
- •View active sessions across your devices
- •Check device and last activity details
- •Sign out specific sessions or all sessions
Privacy & Data
Data Privacy
Setu handles account data according to our Privacy Policy.
- •Data is used to operate and support your account
- •We limit sharing to required service operations and legal obligations
- •Review our Privacy Policy for full details
Data Export
Request a copy of your personal data stored in Setu.
- •Go to Settings > Privacy > Export My Data
- •Your request is reviewed and processed by Setu support
- •Includes all personal information associated with your account
- •You will receive an email when your export is ready
Account Deactivation
Permanently delete your account and all associated data.
- •Go to Settings > Privacy > Deactivate Account
- •Enter your password to confirm
- •You'll receive a confirmation email
- •Follow the on-screen account closure steps
- •After closure is completed, deletion is final and cannot be undone
Important Notes
2FA Status: Two-factor authentication is managed per user account.
Session Timeout: Sessions expire after inactivity. Sign in again when prompted.
Password Recovery: If you forget your password, click "Forgot Password" on the login page to reset via email.
Related Resources
Need more help?
Contact our support team with any questions about your account.